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Bring Your Customers To You. How To Utilize the Feedback Form

Most of the websites you visit will have some sort of facility for visitors to send a message to the webmaster. Some sites have a feedback or contact form, which is basically a form that you can complete and send using our web browser. Other sites have their contact information, like email addresses, displayed on a page on the site.
How a Feedback Form Works

Having a working feedback form on the website involves more than simply designing a web page that has a form. The first thing we need is the web page containing the feedback form. Most of the designers use Nvu for page designing. By itself, the form doesn't do anything at all: visitors can click the "submit" button till they are blue and you will still not receive their message. The task of sending the form contents as an email message lies with what is known as the feedback form script. The feedback form script is essentially a computer program that processes the contents of the form sent by the visitor's web browser. It takes the raw message and formats it as a regular email message and then sends it via email to the webmaster. This script has to run on the web host's server (ie, computer) itself. Next, the “thank you" page. After the browser sends the message to the script, you need to thank the visitors for their email. Even if you don't feel particularly grateful, you will still need some sort of page that will inform the visitors that their message has been successfully sent. This page can be easily designed using Nvu. Finally the "error" page. If a visitor mistakenly clicks the "submit" (or "send") button before he/she has finished typing essential elements such as their email address, the feedback form script will direct them to a page telling them that they have missed out components required in a message. Like the "thank you" page, this is a straightforward web page that can be designed with Nvu.
Generate a custom feedback form script
The next thing you will need to do is generate a customized feedback form script. Create the PHP feedback form script. Also you can generate any types of feedback form scripts. In the next page, enter the information requested by the form.
Saving the script

Start up an ASCII text editor without closing the browser. Windows users should start up Notepad. Switch to the web browser, and locate the section that has the header "Feedback Form Script". Select everything in the box below. If you are using Windows, one easy way is to simply click your mouse somewhere in the box and type Ctrl+A. Then copy the text selected from the clipboard. Switch back to the text editor, ie, Notepad if you are using Windows. Paste the contents you copied earlier. In Notepad, paste by using "Edit | Paste" from the menu. WARNING: Do not modify anything in this page. Do not attempt to beautify it. Do not even attempt to add a blank line. This is not the user-visible portion of the web page. Save the file as "feedback.php" and quit the editor.


About the Author: Dallin Horneby is a design professional for a New York Web Design company. He has has helped to establish many successful online Web Design businesses over the past 10 years.




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