What you should know about web design and hosting.
I recently received a call from a business in the Healing & Health industry. This person asked her webdesign guru for a simple addition to her webpage. He refused to do it and told her to log in and do it herself ! When she decided to give the webdesign to me to do he deleted her entire web site and database!
Are you ever the true “owner” of a web site that you hauled out money to own ? The people that you as a business owner trust with your entire business online, your 1 means of serving online clients, are these people worth of your tust ? It is no joke to lose a web site that existed for the past 6 years and the database with all your client contact details and the people you resell to monthly !
How can business owners protect their web sites and online assets ?
Web designers should make a full backup copy available to every site owner on request, right after the web design is complete and online. As the web design gets amended, a new backup copy should be available to you. Web design done that is connected to a Database should be backed up and that together with your normal webdesign should be given to you. Ask your webdesign person up front, even before your webdesign is done, if the source code and webdesign files would be made available to you.
Graphics and content for your web site If you as a business owner pay a person to design graphics and write up content for your web site, you are entitled to this content and in reality the owner of it. Webdesign Tip : If you have your webdesign done, most of the graphics could also be used in your letter heads and business stationary – why pay another graphic designer for this – insist on the content that is rightfully yours.
Lets look at domain hosting. I have also come across very suspect hosting companies. Some hosting companies physically disable the standard functions in the control panel of their server, for owners of a web site to log in and create web site backups…..why ? Yes there are space limitations on any hosting server, however why would one keep a backup on the server that the web site is hosted on anyway ? Should the hosting server ever have a problem it would only make sense to have your web design backed up elsewhere.
Onto server reliability. Some hosting companies look very promising up front. The smaller company that is just entering the wild world of online advertising find nothing wrong with his hosting company. Now it gets to a point where the business would like to start selling online and promote his services through having an online blog and a bigger better web site is needed to do this. So he pays the regular guy to do the webdesign and host it where it was all the time..... The business is site gains hacker attention and is down 3 out of 5 days ! Make very sure your server is secure. If you have to, get your web design done and host it on a server for a probation period. If you are not happy use your backup copy of your webdesign and get a reputable hosting company to move the web site for you.
Always think of the future It is very unpleasant and unprofessional to have online clients get to your business web site and it is offline. Error pages drive visitors away and 90% of them will not return as they start to fear that your web site is not trustworthy to open on their computers. Everybody by now know that often they get lead to suspicious web sites through e-mails and suspicious hacking sites. I personally recommend rather paying a little more for a lot more in future.
Support Does the hosting and webdesign company provide you with a phone number so that you can call them when you have a problem or do you have to talk to a server through e-mail with hardly any human intervention ? I have found that when hosting companies provide you with a phone number to talk to a real person, they more then likely have the structure in place to provide you the excellent service that you need for something as important as your business web site.
Web design South Africa, Hosting, SEO services.
About the Author: Terence Coleman Owner of Webdesign Company in South Africa http://www.hosting-webdesign.co.za/