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If You've Been Had By a Medical Billing Scam

If You’ve Been Had By a Medical Billing Scam



The medical billing software business is a legitimate, vital and important business. Medical billers and coders work for hospitals, clinics and physicians practices by providing valuable skills in medical billing, claims management and office solutions. However, there are some who are trying to take advantage of the of the medical billing job growth by offering get-rich-fast work from home programs. While there are many reputable and legitimate companies out there who sell medical billing software, there are those who are trying to scam people. It’s important to know how to identify and recognize scams and what you can do to report businesses.


If you’ve been thinking of starting your own medical billing business you have many options. You will be looking for medical billing software, medical office software or medical management software from a company that’s trustworthy. Here are a few guidelines to help you find a reputable seller of medical billing software, medical office software and medical management software:



  • Ask the company for references or clients of their software. By talking to others who already use a particular company’s software, they can tell you about their experiences with that company. Try to get more than just one or two references in case the company has hired a few contacts to give positive recommendations.

  • Contact the Better Business Bureau and ask about any possible complaints or unresolved problems with the company and customers.

  • Check with some of the many organizations involved in medical billing technicians and medical coders. Some of these organizations are: American Academy of Professional Coders (AAPC), Alliance of Claims Assistance Professionals (ACAP) and American Medical Billing Association (AMBA). These organizations have a lot of information about the job, what’s involved in starting up your own business, what training or information you need to know and they might know about the medical billing software company you’re interested in.

  • Read carefully and understand any contract or agreement with a company before signing it and giving any money. If you need to, you might bring in an attorney for legal advice and suggestions in signing a contract with a company.

These are just a few guidelines that can help you find information about a company. There are tons of companies on the Internet offering guaranteed income by using their medical billing software, medical office software and medical management software, but do a little research and it might take a some work, but you’ll be able to select a company that is reputable and that you will feel good about using.


If you feel that you have been scammed by a company then here are some things that you can do to:



  • Try to contact the company and ask them for your money back. Many of these companies have money back guarantees. Make sure you have carefully and thoroughly read any contracts or agreements that you signed to see what options you have.

  • If the company is uncooperative, contact the Federal Trade Commission (FTC) to file a complaint. Let the company know that you intend to contact local law enforcement and the FTC. You can contact the FTC at 1-877-FTC-HELP.

  • File a complaint with your states Attorney General’s office.

  • File a complaint with the Better Business Bureau.

  • Look to see what your local consumer protection agencies and organizations are and file complaints with them.

  • If you found the company through a print ad, contact the advertising manager of the publication that ran the ad and report it to them.

Although there a few people who run these scams, there are many good companies out there. If you’re careful it won’t be hard to find a reputable company. Good companies will have good reputations and people will speak highly of them. Seek out those companies.


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