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Qualified Lead Generation: 4 Steps to Qualifiying Your B2B Marketing Generated Sales Leads
You know what qualified sales leads are, but if you asked your sales account managers and corporate executives, would they have the same definition of a qualified lead? Probably not.
However, additional or more detailed criteria may be needed to define qualified leads at some companies. This starts with a company contact, who admits to a business problem (either latently or directly) that could be solved by a product and/or service you are selling. Here are a couple of examples of problems/solutions to use in qualified lead generation.
Problem: The company's current disparate computer systems require employees to perform redundant data entry, which wastes their time and reduces efficiency.
Solution: Your software product would enable single data entry.
Problem: The company's managers suspect it is paying too much for unused software licenses, but they don't know for sure.
Solution: Your license management software tracks all software on a network so companies can determine what software is licensed and being used or not
In addition to having a business problem that your company's products or services can solve, truly qualified leads must meet four other conditions:
Step 2: Create a sales lead glossary
In addition to defining a qualified lead, consider creating a glossary of standard terms defining what your company considers to be a "suspect," a "prospect," an "inquiry," a "response," a "qualified sales lead," a "qualified suspect," a "qualified prospect" and so forth.
Again, sales, marketing and management need to agree on the definition of each term, as this will help you avoid confusion later during qualified lead generation.
Step 3: Use a lead scoring approach
As you develop your lead qualification criteria, keep in mind that lead scoring can be an effective method of determining which leads are qualified and ready for sales follow up.
To score a lead, assign points based on how well the prospect meets each of your lead-qualification criteria. Consider the following example:
To score the lead, add up all the points. Then, for example, those with 20 or more points are determined to be qualified sales leads; you should send them to your sales force.
Step 4: Drive sales opportunities with teamwork,
Meet with your peers in marketing, your company's sales executives and your senior managers to learn about their definition of qualified sales leads. Use the lead-qualification criteria and scoring examples mentioned earlier in this article as discussion starters. Distill what you learn into a draft definition and run it by all the participants for further discussion and approval. If there is still disagreement, let your company's senior sales management make the final decision.
With marketing, sales and management all speaking the same qualified sales leads language, your company can pull together to target and nurture the most promising leads. And boost sales and revenue as the result.
About the Author: M.H. "Mac" McIntosh is one of America's leading business-to-business sales and marketing consultants and an expert on B2B sales leads. As president of Mac McIntosh Inc, he can help your company get more high quality sales leads and turn them into actual sales. Fore more FREE TIPS check out: Sales Lead Insights: B2B Marketing Blog