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Live chat is a great way to communicate with business associates witout having to go through the hassle of e-mail or phones. Phones are instant communication, but you cannot send files over the phone, and emails are wonderful if they happen quickly. However, often times email can take a long time, and there are mistakes involved. With mass amounts of junk mail, people tend to erase things they need, or important emails can get lost in the bulk folder. Therefore, instant messaging is the perfect business software solution. Instant messaging offers avatar operators, and other avatar help ans well as hlpful 24/7 services. While it's true that the web allows you to push your online brochure to people all over the world, most websites fail to offer any form of interaction whatsoever, and having a webcam at your desk to allow people to watch you work is hardly the cutting edge of professionalism is it?

If, however, you can offer some form of live sales and/or support from your website, then you're offering the visitor a very useful means of contacting you with their questions. The problem is that setting this sort of thing up on your server is usually a horribly technical and time-consuming process.

The software allows you to not only monitor your live website traffic in real time, but offers auto-greetings, saved transcripts, pre-chat questionnaires, proactive chat invitations, and more. It is beneficial to know that it is limited up to viewing five visitors at once)The free version is genuinely completely and utterly free, contains no adverts, adware or spyware, and will not time out.

AliveChat is one company that is available to the public for promotion purposes. The more people that use AliveChat, the more WebsiteAlive can ask its user base in developing new features, and providing better services. It is the ideal solution if you'd like to offer live chat, but are not available at all times, are looking to dip your toes into the live chat waters, or are simply looking for a live chat support solution with no strings attached.

WebsiteAlive also offers higher end versions which provide more functionality if your web site is part of your core business. Additionally, AliveChat will work under any Operating System platform (i.e. Windows, Mac, or Linux) that supports Internet Explorer 6+, Netscape Navigator, and Mozilla Firefox. Since the service is fully managed and hosted, there is never anything to download as everything is accessible via an internet connection. It is a wonderful way to have fast and easy communication with coworkers, family and friends.

About the Author: If you want to find greater resources regarding Live Chat or Auto Chat or even Live Support please click these links.