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Cross selling software for higher sales Cross selling involves five fundamentals:
Most of the time, cross selling is a natural process, involving a simple operation: telling customers about your products. In software marketing, the publisher needs to establish which software product can be correlated with another one and be sold together as a package deal. Both the selection and the price can be based on several customer and product criteria, which should be set up before deciding on using the cross selling technique. These bundles may be added to the online shopping cart or advertised as a special software promotion on the site. Successful cross selling can be achieved by applying several rules:
What’s the most important downside of cross selling? Annoying clients to the point they leave without buying anything. This occurs if you continue to sell after the customer says he’s not interesting or when you’re pushing a product that’s not useful to the customer. In the end, combining customer service and cross selling will lead to increased online software sales.
About the Author: Copyright © 2006, www.avangate.com all rights reserved. This article was written by a Web Marketing Specialist at Avangate B.V. Avangate is an eCommerce platform for electronic software distribution incorporating an easy to use and secure online payment system plus additional marketing and sales tools.
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